Curbside Pickup Procedures

CURBSIDE PICKUP

  1. Our retail location is open for curbside pickup only. Customers will not be allowed to enter the store. Please read and follow our curbside pickup procedures below.
  2. We will no longer be accepting payments in front of the store. An order must be placed on our website prior to coming to the store.
  3. Place an order via our website checkout. If your order is under $200 you will be charged $8 for shipping but this will be refunded to you upon pickup. If your order is over $200, select the free shipping option.
  4. Before coming to the store to pickup your order, please call us or email us in advance to schedule a pick up time. Contact PageCLICK HERE
  5. When you arrive, please look for the yellow sign in our middle window and wait there. Our cashier will come out to assist you. We ask that you please wear a mask outside. If there is a line up, we ask that you remain 2 meters apart from other customers.
  6. Curbside Pickup Hours: Monday-Friday 12PM-5PM.

ONLINE PURCHASES

We will continue to ship online orders via our website daily (Monday-Friday).

We are currently offering free shipping on all orders over $200 within Canada. We are also offering a new low flat rate shipping option for all orders under $200.

PLEASE NOTE: Canada Post is operating a little bit slower than usual due to heavy volume as more people turn to online shopping. Please be patient during this time. Your order will arrive; it just may take a little bit longer than usual.

GROUP BREAKS

We will continue to conduct our group breaks during this time starting at 4:30 PM EST Monday-Friday. We will stick to this schedule until further notice.

Group break hits can be picked up in-store if you live locally but please give us at least 24 hours notice prior to coming in for them or we cannot guarantee that they will be ready.

We appreciate everyone’s patience and support during this time as we adjust to this situation. We are excited to welcome customers back into our store and hope to see you soon. Stay safe and healthy! – The Breakaway Team